IgniteOS
Start free trial
Contact us

We're real people in your timezone.

Questions about the platform, your account or getting set up? Reach the team in Australia or the US — or pick the option that fits.

Want a walkthrough?

See IgniteOS running on your business in a tailored 20-minute demo.

Book a meeting →

General enquiries

Sales, partnerships or just a question — we'll reply within one business day.

[email protected] →

Already a customer?

Get help from inside your account, or reach our support team any time.

[email protected] →

Get in touch

Tell us a bit about your business — we'll be in touch fast.

Gold Coast, AU

Our APAC home base. Local numbers, SMS compliance and support across Australian hours.

Vancouver, CA

Our North American team. Local numbers, SMS compliance and support across North American hours.

Support hours

Monday–Friday across both timezones, plus 24/7 help docs and in-app chat.

Partnerships

Agencies & resellers — become a partner.

Prefer a live walkthrough?

Book a meeting and we'll set it up on your business.

$0 today · cancel anytime · no lock-in

Ready when you are.

Book a tailored demo, or jump straight in with a 14-day free trial — $0 today, cancel anytime.

Book a meeting Start my free trial
FAQ

Frequently asked questions

What's the fastest way to reach a real person at IgniteOS?

Email [email protected] for sales, partnerships or general questions and we'll reply within one business day. If you're already a customer, [email protected] reaches the support team. You can also use the contact form on the page, or book a tailored 20-minute demo if you'd like a walkthrough.

Does IgniteOS have support in Australian hours?

Yes. IgniteOS is based in Gold Coast, Australia and Vancouver, Canada, so you can reach support across Australian and North American hours, Monday to Friday. On top of that, the in-app chat and help docs are available 24/7 whenever you need them.

Can I ask a quick question before booking a full demo?

Absolutely. Fill out the contact form on the page to ask general questions, or email [email protected], and we'll reply within one business day. There's no need to book a demo first — reach out however suits you and we'll point you in the right direction.

How do agencies and resellers get in touch about partnering?

Agencies and resellers can become a partner with IgniteOS. The quickest way is to book a meeting through the site or email [email protected], and the team will talk through how a partnership could work for your business and find the right fit.