Questions, answered.
Everything owners ask before switching to IgniteOS — pricing, migration, AI, security and more.
Is there really no per-seat pricing?
Correct — pricing is per business, not per user. Add your whole team and unlimited contacts at no extra cost.
What does IgniteOS replace?
Typically your CRM, booking tool, email & SMS marketing, funnel and website builder, review software, e-signatures, phone system and the spreadsheets between them — around 12 tools.
Will I lose data when I switch?
No. Our team migrates your contacts, pipelines, templates and history for you, free, as part of onboarding. Most businesses are fully switched within 30 days.
Is the AI Employee included or an add-on?
Included from the Growth plan up — Voice, Conversation, Reviews and Content AI, with no usage surprises.
Do I need technical skills?
No. It’s built for owners, not developers. We onboard you and set up your first automations and templates with you.
Can I use my own phone number and domain?
Yes — bring your domain, and get local business numbers with call tracking built in.
Does it work in Australia and the US?
Yes — local numbers and SMS compliance in both regions, billing in AUD or USD, and support across both time zones.
Is my data secure?
Yes — encrypted in transit and at rest, with the platform independently certified (SOC 2 Type II, ISO/IEC 27001:2022). See our security page for detail.
Are there contracts or setup fees?
Neither. Month-to-month with a 14-day free trial and no setup fees. Cancel anytime and export your data.
How does the AI know about my business?
You give it a knowledge base — your services, prices, FAQs, even your website and Google Drive — so it answers accurately, in your voice.
Still have a question? Contact us or book a demo.
See IgniteOS on your business.
Book a 20-minute demo and we'll set it up for your trade.