Instagram + IgniteOS
Reply to Instagram DMs and comments in the same inbox as every other channel.
Instagram and IgniteOS, in sync.
Connect your Instagram professional account and handle DMs and comment replies alongside SMS, email and Facebook — all logged to the right contact, all answerable by your team or your AI Employee.
Works with Unified inbox →- Instagram DMs in the inbox
- Comment replies
- Story-reply capture
- Auto-reply & follow-up workflows
Connect in three steps.
No developers, no API keys to copy — most teams are live in minutes.
Connect your account
Sign in with Instagram and pick the pages, profiles or ad accounts you want IgniteOS to manage.
Everything lands in one inbox
DMs, comments and lead-form submissions arrive in the unified inbox, logged to the right contact.
Automate the follow-up
Workflows tag new leads, fire an instant reply and book the job — 24/7, even after hours.
Turn DMs into booked appointments. A salon got most of its enquiries as Instagram DMs and lost track of them between shifts. Now every DM is a tracked conversation with a booking link, and the AI Employee answers “how much / when can I come in?” instantly.
Instagram integration FAQ.
What kind of Instagram account do I need?
A professional (Business or Creator) account linked to a Facebook Page.
Can the AI reply to DMs?
Yes — Conversation AI can answer FAQs and send booking links, then hand off to a human when needed.
Is it native?
Yes, Instagram connects natively through the same Meta authorisation as Facebook.
Connect Instagram and replace the rest.
Book a 20-minute demo and we'll map your Instagram setup and migration.