Platform · Unified inbox
Every channel · one thread
Unified inboxAll your messages in one place.
SMS, email, web chat, WhatsApp, Instagram, Facebook and Google — plus your calls — land in a single inbox. Reply once, from one screen, and it's logged to the contact forever.
Inbox
SMSSarah Mitchell"Are you free Thursday?"New
IG@westside.cafe"Do you do gas fitting?"Open
ChatWeb visitor"Service Newtown?"AI
Call0412 555 081Missed · text-back sentDone
One inbox, every channel
Stop tab-hopping between apps.
No more checking the business phone, then Instagram, then email, then the web chat. Every conversation from every channel lands in one timeline, in the order it arrived.
- SMS, email, web chat & live chat
- Instagram, Facebook, WhatsApp & Google
- Calls & voicemail in the same thread
Sarah Mitchell
Web form → SMS → callHistory
Reply by SMS or email1 click
Assigned toTeam
Faster replies
Snippets, templates and AI drafts.
Fire back a saved reply in one tap, or let your AI Employee draft the response and book the job. Either way the customer hears back in seconds, not hours.
- Snippets & saved templates
- AI drafts you approve — or send automatically
- Assign, snooze & tag conversations
Quick reply
AI draftSend
Snippet · "Hours"Saved
Booking link+
Channels in the box
One screen for every conversation.
"Customers message us five different ways. Now it's one inbox — and the AI handles the after-hours ones before we even see them."
Owner · mobile mechanic, Melbourne
7+
channels, one inbox
<1m
average reply time
1
thread per customer
∞
history kept
One inbox for the whole team
Bring every message together.
Book a 20-minute demo and we'll connect your channels so nothing gets missed again.