Legal
Acceptable Use Policy
Last updated: 1 June 2026
To keep IgniteOS safe and deliverable for everyone, all customers agree to use it responsibly. This policy sets out what is and isn’t allowed.
This is a plain-English template for the IgniteOS website. Before launch, have it reviewed by a legal professional and tailored to how you actually operate.
Messaging & anti-spam
- Only message people who have given you consent to contact them.
- Honour opt-outs promptly and include required identifiers in marketing messages.
- Follow all applicable laws, including SMS/A2P, CAN-SPAM, GDPR and local rules.
- No purchased, scraped or rented contact lists.
Prohibited content & conduct
- No illegal, fraudulent, deceptive or harmful activity.
- No harassment, hate speech, or content that exploits or endangers others.
- No malware, phishing or attempts to breach or disrupt the service.
- No use that infringes others' intellectual property or privacy.
Restricted industries
Some industries and message types carry higher compliance risk and may be limited or require review. Contact us if you're unsure whether your use case qualifies.
Fair use
The platform is for legitimate business use. Automated abuse, reselling without authorisation, or activity that degrades the service for others isn't permitted.
Enforcement
We may investigate suspected violations and suspend or terminate accounts that breach this policy, especially where deliverability, security or legal compliance is at risk.
Questions?
Email [email protected] or visit our contact page.