Platform · Capture & communicate

Platform · Capture & communicateCatch every lead. Talk on every channel.

The front door of your business — capture the enquiry, answer it on any channel and book the job, all from one record.

Tie it to an outcome

Turn capture into booked work.

These tools power the outcomes that matter most at the top of the funnel.

Stop leads leaking

Capture and answer every enquiry.

Book a 20-minute demo and we'll set it up on your business.

FAQ

Frequently asked questions

Can IgniteOS capture leads from SMS, email, web chat and social in one place?

Yes. The unified inbox brings SMS, email, web chat and every social channel into one thread that's logged to the customer forever. You answer every enquiry from a single screen instead of switching between apps, and nothing gets lost across separate inboxes.

What happens when someone books an appointment through the booking page?

Clients self-book a real available slot, can pay a deposit and get reminders automatically. The booking is logged against their contact record alongside the full conversation history, so you cut out the phone tag and reduce no-shows without any manual follow-up.

Does the IgniteOS business phone track and record calls?

Yes. The business phone gives you a local number with call tracking and call recording built in. It also sends an instant missed-call text-back, so when you can't pick up, the caller still hears from you straight away and you don't lose the lead.

Do enquiries from forms turn into tracked contacts automatically?

Yes. Forms, surveys and quizzes automatically create a tagged contact in your CRM. Every submission becomes a lead with its own record, so you can follow it up and track it through your pipeline rather than digging through email.